Student Spotlights

• Completed software training on recent applications of Image Processing using MATLAB and Metro Optical Networks along with Light wave Systems using OPTISYSTEM.
• Completed four months training in C/C++ from Simplus, INDIA.

I am extremely quick to gain some new useful knowledge. From my school days, i am exceptionally dedicated and extraordinary enthusiasm in studies. I invested my extra energy by giving training to the poor understudies. Additionally I have colleague abilities as I have worked under group in different ventures amid my examination life. My yearn for learning and assurance to transform data without hesitation has contributed for the vivid future, as I investigated every possibility to contact the sky in studies.

I have preparing in various organizations amid. Be that as it may, NSPL RTC gives me bleeding edge as preparing is given by expert coaches, opportunity to take a shot at live ventures. As NSPL RTC is a part of an IT organization bestowed information in an alternate imminent from preparing foundations.

• I have performed testing of live shopping cart which will give positive footprints in coming future.
• Ranked 3rd under Punjab Technical University Merit List.
• Ranked 1st in Electronics and Communication department.

Technical Service Representative February 2018 – May 2018 Sutherland Global Services, Windsor, ON

• Handle customer complaints.
• Perform administration duties, reports and special projects associated with customer service.
• Answer incoming customer calls and provide assistance for registration.
• Monitor and maintain the computer system and network for an organisation.
• Diagnosing hardware and software faults.
• Handle customer complaints for any technical issue over the phone.
• Knowledge of software’s like Smart Solve,Dynamics,Logmein,Pc Assist.
• Logging the queries of customers and employees.

Customer Service Representative April 2017 – April 2018 Eagle Fleet Services, Windsor, ON

• Generates express codes (T cheque and Com cheque) for the amount requested by the dispatchers.
• Provide clerical support with Accounts receivable/Payable and new customer’s files.
• Keep record of the customer’s accounts by updating them and basic bookkeeping work.
• Preparing and sending orders, inventory purchasing and sending proposals to clients.
• Invoice Data Entry and create a case folder and keep all documents received in the folder.
• Greeted customers, and promoted sales resulting in 25% increase in sales.

• Masters of Engineering -Electrical and Computer University of Windsor, Windsor, ON,CANADA. (September 2016-December 2017)
• Bachelor of Technology- Electronics and Communication Punjab Technical University, INDIA. (August 2012- June 2016)

• Implemented “Advanced Encryption Standard” over a block of cipher text using JAVA.
• Conducted “Vigenere Cipher” over a block of text in JAVA.
• Implemented “IP Addressing in Hotel Management” using CCNA.
• Created a network connecting different VLANs using OSPF, RIP, Static and Dynamic Routing by Cisco Packet Tracer.

I am filling in as a Software Test Engineer and need to get inside and out learning of programming testing and In not so distant future I need to proceed with my calling as Quality Analyst.

A portion of my interests are web surfing, playing games.