Business Analysis Professional Training in Amritsar

What is Business Analysis?
Importance of BA in IT and Business Projects
Responsibilities of a Business Analyst
Core vs. Extended BA Roles
Business Analyst vs. Data Analyst
Business Analyst vs. Project Manager
Key Industries Hiring BAs
Types of Business Analysts
Business Analyst Responsibilities
Business Analysis Lifecycle Overview

Types of Stakeholders in Projects
Stakeholder Identification & Mapping
Power/Interest Matrix
Communication Planning
Interviewing Techniques
Workshop Facilitation
Conducting Surveys & Questionnaires
Managing Conflicting Expectations
Active Listening & Clarification Techniques
Meeting Notes and Follow-ups
Stakeholder Sign-off Process
Presentation Skills for BAs

Types of Requirements (Business, Functional, Non-Functional)
Elicitation Techniques (Interviews, Workshops, Observation)
Requirements vs. Assumptions
Prioritizing Requirements (MoSCoW, Kano)
Validating Requirements
User Personas & Scenarios
User Stories and Acceptance Criteria (Agile)
Use Cases and Use Case Narratives
Requirements Conflict Resolution
Requirements Traceability Matrix (RTM)
Common Elicitation Mistakes
Hands-on Elicitation Case Study

Introduction to Business Process Analysis
Identifying and Selecting Key Processes
Core vs. Support Processes
Current-State (As-Is) Process Modeling
Future-State (To-Be) Process Modeling
Gap Analysis and Root Cause Analysis (5 Whys, Fishbone)
SIPOC and Value Stream Mapping
Business Process Reengineering (BPR)
Process Metrics and KPIs
Automation & Process Optimization
Standard Operating Procedures (SOPs)
Case Study: Analyzing a Broken Business Process

Introduction to Visual Modeling
Flowcharts & Process Maps
Swimlane Diagrams
BPMN Notation (Basics)
Use Case Diagrams (UML)
Activity Diagrams
Entity Relationship Diagrams (ERDs)
Wireframes & Prototypes (Balsamiq / Figma basics)
Fundamentals of Lucidchart
Creating Diagrams and Flows in Lucidchart
Embedding and Sharing Diagrams
Hands-on Diagramming with Lucidchart

Types of BA Documents (BRD, FRD, SRS, User Stories)
Writing Clear and Complete Requirements
Functional Specifications
Non-Functional Specifications (Performance, Security, etc.)
Change Requests & Impact Analysis
Test Case References & Linking
Document Version Control
Review and Approval Process
Traceability Matrix
Fundamentals of Confluence & Google Docs
Creating and Sharing Docs, Sheets, Slides
Final Documentation Checklist

Agile vs. Waterfall
Scrum Framework Basics
Product Owner vs. Business Analyst
Agile Artifacts: Backlog, Sprint, User Stories
Creating and Refining Product Backlogs
Acceptance Criteria and Definition of Done
Agile Ceremonies (Sprint Planning, Daily Standup, etc.)
BA Role in Agile Teams
Fundamentals of JIRA for Agile Projects
Creating and Managing Tasks & Sprints in JIRA
Agile Documentation Techniques
Agile BA Real-World Scenario

Excel Interface and Navigation
Tables and Structured References
Lookup Functions: VLOOKUP, XLOOKUP, INDEX-MATCH
Logical & Nested IF Formulas
Data Cleaning Tools (Text to Columns, Remove Duplicates, etc.)
Conditional Formatting and Data Validation
PivotTables & PivotCharts
Dashboard Design with Excel
What-If Analysis (Goal Seek, Scenario Manager)
Advanced Charting
Power Query Basics
Hands-on Excel Reporting Case

What is SQL? Introduction to Databases
SELECT Statements and Filtering Data
Using WHERE, IN, BETWEEN, LIKE
Aggregation Functions (COUNT, SUM, AVG, etc.)
GROUP BY and HAVING Clauses
JOINs (INNER, LEFT, RIGHT, FULL)
Subqueries and Nested Queries
Aliases, CASE Statements
Basic Data Types and Table Structures
Writing Reports from SQL Data
SQL in UAT and Data Validation
Practice Queries with Sample Datasets

Power BI Overview and Interface
Connecting to Data Sources
Data Cleaning with Power Query
Creating Relationships Between Tables
Calculated Columns & Measures (DAX Basics)
Creating Visuals (Bar, Pie, Line, Cards)
Interactive Filters & Slicers
KPI Dashboards
Drilldowns and Tooltips
Publishing to Power BI Service
Power BI vs Excel
Hands-on Sales/HR Dashboard Creation

Introduction to Tableau Interface
Connecting to Data Sources
Measures, Dimensions, Filters
Building Visuals and Charts
Calculated Fields and Parameters
Designing Dashboards and Layouts
Interactivity: Actions and Filters
Storytelling with Tableau
Publishing to Tableau Public/Server
Tableau Use Cases for BAs
Tableau vs Power BI
Hands-on Project: Executive Dashboard

What is Data Analysis in BA Context?
Structured vs. Unstructured Data
Understanding Business KPIs
Descriptive vs. Diagnostic Analysis
Identifying Trends and Patterns
Data Interpretation & Storytelling
Charts that Influence Business Decisions
Using Data in Business Cases
Basic Forecasting Concepts
Communicating Insights to Non-Technical Teams
BA Role in Data-Driven Teams
Case Study: Using Data to Solve a Business Problem

Types of Testing (Unit, System, UAT)
BA Role in Testing Lifecycle
Writing Test Cases from Requirements
Coordinating UAT with Business Users
Logging Bugs and Tracking Fixes
Traceability Matrix in Testing
Fundamentals of Qase for Test Management
Creating Test Cases and Test Suites in Qase
Executing and Reporting Test Runs
UAT Sign-off Process
Post-Implementation Support
Hands-on UAT Simulation using Qase

MS Teams Overview: Channels, Chat, Calendar
Video Meetings, Calls, and Scheduling
File Sharing and Real-time Collaboration
Google Docs, Sheets, Slides Collaboration
Google Calendar for Scheduling & Notifications
Fundamentals of MS Teams & Google Workspace
Notification and Access Management
Remote Work and Hybrid Team Management

Requirement Gathering for an E-Commerce App
Process Modeling for an HR Onboarding Workflow
Writing a BRD for a CRM System
Dashboard Building for Sales Team
Conducting a Stakeholder Interview (Role Play)
Agile User Story Writing
Building a Gap Analysis Report
Creating a Use Case Diagram
Creating a Process Map using Lucidchart
Writing and Running SQL Queries
Conducting a UAT Session
Final Report Submission and Presentation

Full Lifecycle BA Project Execution
Stakeholder Interview Simulation
Documentation of BRD, Use Cases, Diagrams
Dashboard or Report Creation (Power BI/Tableau)
Testing and UAT Sign-off
Final Presentation of BA Project
Resume Building for Business Analyst Jobs
LinkedIn Profile Optimization
Interview Q&A Practice (BA Role-Based)
Freelance/Consulting Career Guidance
Portfolio Building for Job Applications